Deploy an AI support agent that handles tickets, answers questions, and resolves issues around the clock. Reduce support costs while improving response times.
1. Connect your support channels
Plug into email, live chat, or social DMs. The agent handles incoming tickets across all channels from one place.2. Import your knowledge base
Point the agent at your docs, FAQs, and past tickets. It indexes everything and uses it to answer accurately.3. Set escalation rules
Define when the agent should hand off to a human — by topic, sentiment, or complexity. You stay in control.4. Monitor and refine
Review conversations in the dashboard. Flag incorrect answers to improve accuracy. The agent gets better with use.